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USER RESEARCH & UIUX | FALL 2023
GROUP: GRACE TSENG, YOUJIN CHUNG, EMILY ZHANG, ISA BLAIR, JASMINE SAMPSON
DOORDASH
SPONSORED PROJECT

brief
How might DoorDash expand its presence in hospital settings by developing product and design strategies that cater to the unique needs of patients, visitors, and healthcare workers, capturing hyperlocal demand where convenience, speed, and accessibility are critical? We were tasked with conducting user research to gain deeper insights into the current delivery scene within hospital settings, focusing specifically on the needs and behaviors of hospital workers and staff.
THe problem
DoorDash wants to understand how to:
Grow customer base (specifically clinical non-nurses)
Ease the user experience
Save cost and time
Process






SOLUTION



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